"Ups & Downs of Remodeling" Remodeling projects seem to have some common high and low points for many owners. If you are a seasoned remodeling veteran, you may already know what to expect and may not need to read this letter. If you have not lived through a remodeling project before, however, you are probably approaching your project with some degree of both anxiety and excitement. The purpose of this letter is not to cast a shadow of doubt on your project before it starts, but rather to simply point out some of these high and low points that naturally occur in the course of most remodeling projects. This way, you will have a realistic idea of what to expect.



First, every remodeling job creates some degree of disorder, dust, uncertainty, and inconvenience. People will be tearing apart your house and putting it back together again -- many of them people you have never met. We understand that this can be an unsettling experience and, accordingly, we expect our personell to respect the fact that this is your home they are working in and not a vacant warehouse.
Second, remodeling proceeds in stages.